General Information Note


Foreword Message From YB Datuk Mohamaddin Ketapi, Minister of Tourism, Arts and Culture Malaysia

Excellencies, Ladies and Gentlemen,

Selamat Datang and Welcome to Malaysia!

We are delighted to welcome you to the 5th World Tourism Conference (WTC 2019) in Kuala Lumpur from 26 - 28 August 2019. It is indeed a great honour for the Ministry of Tourism, Arts and Culture Malaysia, in collaboration with the World Tourism Organisation (UNWTO) to jointly organise this prestigious international conference.

As a premier conference in the field of tourism, WTC 2019 provides an important platform for key players in the industry including policy-makers, practitioners, academicians and experts to present and deliberate on topics of contemporary interest such as smart tourism, sharing economy, social media integration and the use of big data. Also, this conference will be a platform to exchange ideas and strategies to overcome challenges and harness the immense potential of tourism for socioeconomic development.


Themed “Beyond Tourism – Beyond Expectation”, WTC 2019 will broadly cover the present and future of tourism with the view to fulfil the demands of tourists and maximise returns of tourism industry, which are beyond expectations. Towards this end, issues, challenges, best practices, innovation and creativity, mega trends and predictions on the future of the industry will be discussed by renowned personalities. It will focus on ideas and strategies that are geared towards exploring new possibilities and leveraging on the digital technology advancements to meet the future demand for tourism products and services.

Join us in these exciting discussions in uncovering the tourism industry which is beyond conventional perspective, and expand the tourism business frontiers of firms and national economies. We are looking forward to meeting you in one of Asia’s most vibrant and dynamic city, Kuala Lumpur.


General Information Note

All the detailed information including Visa Requirements and Official Hotel list can be found in the General Inforamtion Note Document below: